Customer service
Exchange, Refund and Cancellation Policy
Price Affordability

I was quoted $149 for a product but when I looked at the receipt it was I was charged $451. I asked for my money back and the manager of the store refused to refund my money.

I explained that that was not the price I agreed to and she said it was against their policy to refund my money. I am calling my bank to refuse the charge. I feel like I was scammed because instead of handing me the receipt, she slipped it in the bag thinking I would not look at it until later.

I left the store without the product and she still would not refund my money. The store was located in the Mall of Louisiana in Baton Rouge, LA.

Product or Service Mentioned: Nouvalift Face Cream Free Trial.

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $451.

Preferred solution: Full refund.

I liked: What was applied on my face in the mall.

I didn't like: Harassment, High pressure sales people.

  • Mall Of Louisiana
Company wrote 0 private or public responses to the review from Jun 25, 2017.
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