Not resolved
Advertised vs Delivered
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Value for money

I cancelled my order back in august and this company cont. to take charges out of my acct.

I tried the free sample and they cont. to remove funds without consent. I have tried their product and have seen no changes or improvements in my skin, I would not have reordered this product especially for the amount they are charging me. I contacted them they removed me off their client list so when I attempted to e-mail them and could not reach them due to not having an acct.

with them. I have sent them a letter and still no response.

I have contacted my financial institute which is filing a fraud report. I will also contact the better business bureau as well as the state attorneys office.

Product or Service Mentioned: Nouvalift Face Cream Free Trial.

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $500.

Preferred solution: Full refund.

I didn't like: Fraud, No improvement, Customer service lying to me, Lied about refund for products not ordered that were returned.

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