I could have written any of these reviews as my experience was the same. I paid shipping on free sample and never received the free sample but immediately received 2 full shipments and was charged as such.
Upon contacting company the shipments stopped and i returned everything unopened and was promised a refund which i never received.
I am in the process of contacted the BBB, but need an address for this company. Unfortunately when i returned the product i did not keep the address...does anyone have that...if so pleas share it with me and hopefully this can help all of us...thanks!
Reviewer is in unhappy mood. This person stated that there is a room for improvement of lied about refund for products not ordered that were returned. Please immediately contact the author of this review to discuss return, exchange or cancellation policy of nouvalift face cream free trial and associated monetary loss in the amount of $190. Nouvalift needs to issue a full refund according to poster's claims.