Not resolved
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Turnaround Time
Value for money

I could have written any of these reviews as my experience was the same. I paid shipping on free sample and never received the free sample but immediately received 2 full shipments and was charged as such.

Upon contacting company the shipments stopped and i returned everything unopened and was promised a refund which i never received.

I am in the process of contacted the BBB, but need an address for this company. Unfortunately when i returned the product i did not keep the address...does anyone have that...if so pleas share it with me and hopefully this can help all of us...thanks!

Product or Service Mentioned: Nouvalift Face Cream Free Trial.

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $190.

Preferred solution: Full refund.

I didn't like: Lied about refund for products not ordered that were returned.

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I had to cancel the credit card which I paid the initial trial offer for this product. 6 shipments ,over $487.

Was told by credit card company they changed their name. Had this auto ship stopped 4 months ago . Maybe name change started the auto ship again. Plus recorded message says they have new way of contacting customer service.

By email.

Which I had returned several times undeliverable. I even called back several times to confirm email address.

The Hammocks, Florida, United States #1265126

They told me it is

Nouvalift Return Department

12924 Pierce St.

Pacoima, California 91331

Beaverton, Oregon, United States #1240650

I have an address of

1812 W Sunset Blvd. #34

Saint George, UT 84770-6661

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