I could have written any of these reviews as my experience was the same. I paid shipping on free sample and never received the free sample but immediately received 2 full shipments and was charged as such.
Upon contacting company the shipments stopped and i returned everything unopened and was promised a refund which i never received.
I am in the process of contacted the BBB, but need an address for this company. Unfortunately when i returned the product i did not keep the address...does anyone have that...if so pleas share it with me and hopefully this can help all of us...thanks!
Product or Service Mentioned: Nouvalift Face Cream Free Trial.
Reason of review: Return, Exchange or Cancellation Policy.
Monetary Loss: $190.
Preferred solution: Full refund.
I didn't like: Lied about refund for products not ordered that were returned.